Sarah Crandall | Associate | Troutman Pepper
Sarah Crandall represents clients in consumer law, business disputes, and commercial litigation as a member of the firm’s Consumer Financial Services practice. The nationally ranked Consumer Financial Services practice assists clients in navigating consumer finance and privacy laws, including fair lending and fair credit reporting, debt collection, auto finance, and mortgage servicing issues. In addition to assisting with matters related to the “alphabet soup” of consumer protection statutes, Sarah handles contract-based litigation in state and federal courts.
Prior to joining the firm, Sarah served as Law Clerk to the Honorable Stephen R. McCullough of the Supreme Court of Virginia. Sarah earned her Juris Doctor from the University of Virginia School of Law, where she served on the Editorial Board for the University of Virginia Law Review. She also successfully represented a client before the United States Court of Appeals for the Fourth Circuit as a member of UVA’s Appellate Litigation Clinic. She draws on her extensive writing experience and knowledge of the litigation process to provide clients with thorough and polished work product and efficient solutions in a timely manner.
Troy Jenkins | Associate | White Collar and Government Investigations
Troy Jenkins is an associate in the firm’s White Collar and Government Investigations practice. He helps major banks, energy companies, financial technology companies, payment processors, and money transmitters create state and federal regulatory policies to aid in navigating regulatory frameworks. In addition, he assists in internal corporate investigations, and state attorney general investigations.
Troy’s practice includes a focus on compliance counseling to help businesses comply with federal and state consumer protection laws regulating financial services companies. He assists particularly with: Electronic Fund Transfer Act (EFTA) and Regulation E (Reg E); Fair Debt Collection Practices Act (FDCPA) and state law analog statutes; Electronic Signatures in Global and National Commerce (E-Sign Act); and Section 5 of the Federal Trade Commission Act and regulations promulgated thereunder prohibiting unfair or deceptive acts and practices.
Troy graduated with a B.A. in Government and History from the University of Virginia, and a J.D. from the University of Richmond School of Law, where he served as the Managing Editor for the Richmond Journal of Global Law and Business. Troy worked as a legal honors extern at the U.S. Securities and Exchange Commission during law school and is also a 2015 Corporate Scholar of the Association of Corporate Counsel.
Troy provides ongoing analysis and commentary on legal and business developments in the consumer financial services industry through the Consumer Financial Services Law Monitor blog at cfslawmonitor.com. He also regularly participates and provides legal updates and insight to the Third-Party Payment Processors Association.