Foreclosure and Collection Compliance: Navigating the latest FDCPA changes and avoiding costly mistakes

Boyd W. Gentry | Law Office of Boyd W. Gentry, LLC

Boyd Gentry is an experienced and accomplished litigator and compliance attorney. He has represented law firms and businesses since 1999 with a focus on the accounts receivable industry.

Boyd has extensive FDCPA litigation experience, representing debt purchasers, third-party agencies, and law firms in federal and state courts. He has litigated hundreds of cases throughout the Midwest. With deep experience in harassment cases and related tort claims (such as fraud, defamation, invasion of privacy, and intentional infliction of emotional distress), he has obtained dismissals and summary judgment victories for his clients and successfully tried cases to juries.

To keep clients from the cost of litigation, a key part of Boyd’s practice is advising clients on compliance issues under the FDCPA and related laws.

Boyd has represented companies and law firms of all sizes and levels of sophistication. His clients have ranged from publicly traded companies to small businesses with less than 10 employees.

I. What is the Fair Debt Collection Practices Act (“FDCPA”)? | 2:00pm – 2:08pm

II. Why comply with the FDCPA? | 2:08pm – 2:16pm

III. Who is a “debt collector” regulated by the FDCPA? | 2:16pm – 2:24pm

IV. Who is not regulated by the FDCPA? | 2:24pm – 2:32pm

V. To what “debts” does the FDCPA apply? | 2:32pm – 2:40pm

VI. Finding the Debtor | 2:40pm – 2:48pm

VII. Now that I found the debtor, what can and must I say? | 2:48pm – 2:56pm

VIII. Communicating with Third Parties (part I) | 2:56pm – 3:00pm

Break | 3:00pm – 3:10pm

I. Communicating with Third Parties (part II) | 3:10pm – 3:14pm

II. Validation of debts [15 USC 1692g] | 3:14pm – 3:22pm

III. Cease Communication Requests | 3:22pm – 3:30pm

IV. Harassment or abuse [15 USC 1692d] | 3:30pm – 3:38pm

V. False, deceptive, or misleading representations [15 USC 1692e] | 3:38pm – 3:46pm

VI. Unfair practices [15 USC 1692f] | 3:46pm – 3:54pm

VII. Legal actions by debt collectors [15 USC 1692i] | 3:54pm – 4:02pm

VIII. Civil liability [15 USC 1692k] | 4:02pm – 4:10pm