Online Dispute Resolution: Technological and Ethical Issues


CLE credits earned: 1.0 GENERAL / 1.0 ETHICS (or 1.0 LAW & LEGAL / 1.0 ETHICS for WA state), 1.0 TECHNOLOGY / 1.0 ETHICS for FL and NC

This CLE course will examine the different online dispute resolution processes that are available, the benefits of such processes, the technology used to implement those processes, and the ethical issues presented when engaging in virtual mediation.

This course is co-sponsored with myLawCLE.

Key topics to be discussed:

•   What types of online dispute resolution exist as well as the pros and cons of each method
•   What technology can be used for each type of online dispute resolution
•   Technological tips for lawyers and mediators engaging in e-mediation
•   Ethical issues lawyers and mediators need to be aware of when engaging in online dispute resolution processes

Date / Time: April 20, 2020

•   2:30 pm – 4:30 pm Eastern
•   1:30 pm – 3:30 pm Central
•   12:30 pm – 2:30 pm Mountain
•   11:30 am – 1:30 pm Pacific

Choose a format:

•   Live Video Broadcast/Re-Broadcast: Watch Program “live” in real-time, must sign-in and watch program on date and time set above. May ask questions during presentation via chat box. Qualifies for “live” CLE credit.
•   On-Demand Video: Access CLE 24/7 via on-demand library and watch program anytime. Qualifies for self-study CLE credit. On-demand versions are made available 7 business days after the original recording date and are view-able for up to one year.

Select your state to see if this class is approved for CLE credit.

Choose the format you want.


Original Broadcast Date: April 20, 2020

Christy L. Foley, Esq. has been mediating since 2009 and has been working in the online environment since 2010. Christy is the founder of E-Mediation Services, which holds virtual mediations to help parties resolve their disputes. She has been certified by the Florida Supreme Court as both a county and circuit civil mediator. In 2016, Christy was appointed by the Chief Justice of the Florida Supreme Court to the Florida Mediator Ethics Advisory Committee (“MEAC”). Since 2018, she has served as Chairwoman of MEAC. She also serves on the Executive Council of the Florida Bar’s Alternative Dispute Resolution Section.

Accreditation Policy
myLawCLE seeks accreditation for all programs in all states. (Accreditation for paralegals sought thru NALA and NFPA paralegal associations.) Each attending attorney/paralegal will receive a certificate of completion following the close of the CLE program as proof of attendance. In required states, myLawCLE records attorney/paralegals attendance, in all other states attorney/paralegal is provided with the approved CLE certificate to submit to their state bar or governing association.

    Automatic MCLE Approvals

All myLawCLE CLE programs are accredited automatically either directly or via reciprocity in the following states: AK, AR, CA, CT, FL, HI, ME, MO, MT, ND, NH, NM, NJ, NY, and VT. (AZ does not approve CLE programs, but accepts our certificates for CLE credit.)

    Live Video Broadcasts

Live video broadcasts are new live CLE programs being streamed and recorded for the first time. All of these programs qualify for “Live” CLE credit in all states except NV, OH, MS, IN, UT, PA, GA, and LA —these states require in-person attendance to qualify for “Live” CLE credit.

    “Live” Re-Broadcasts

“Live” Re-broadcasts are replays of previous recorded CLE programs, set on a specific date and time and where the original presenting speakers calls in live at the end of the event to answer questions. This “live” element allows for “live” Re-broadcast CLEs to qualify for “Live” CLE credits in most states. [The following states DO NOT allow for “live” CLE credits on re-broadcast CLEs: NV, OH, MS, IN, UT, PA, GA, and LA]

Many states allow for credit to be granted on a 1:1 reciprocal basis for courses approved in another mandatory CLE jurisdiction state. This is known as a reciprocity provision and includes the following states: AK, AR, HI, CT, FL, ME, MO, MT, ND, NH, NM, VT, NJ, and NY. myLawCLE does not seek direct accreditation of live webinars or teleconferences in these states.

Section I. Overview of email negotiations and email mediations

Section II. Review of the technological platforms used for these ODR methods

Section III. Summary of virtual conferencing mediations

Section IV. Review of the technological platforms used for e-mediation

Section V. Technological logistics of conducting e-mediation, both for lawyers and mediators

Section VI. Ethical issues of conducting e-mediation, both for lawyers and mediators