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The Business of a Plaintiff Firm: Client intake, case management, organization, outsourcing, and more

Jeremy Babener
Tim Mckey
Stephanie Demont Mastroni
Jeremy Babener | Structured Consulting
Tim Mckey | Vista Consulting
Stephanie Demont Mastroni | Vista Consulting

On-Demand: June 16, 2022

$195.00 2 hour CLE

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Program Summary

Plaintiff firms regularly miss efficiencies as they work case after case. This presentation will cover many ways that a law practice can better serve its clients and its lawyers. Among other topics, we will focus on client intake, case management, firm organization, firm employee issues, and how to monitor and target net profits. To provide context, we will discuss data and common practices of the many firms we have worked with.

This course is co-sponsored with myLawCLE.

Key topics to be discussed:

  • Reconsider your intake and case management systems to better inform and protect your clients
  • Identify and meet the right efficiency and financial benchmarks
  • Grow your team through hiring, outsourcing, and better systems
  • Learn to spot tax savings for your firm and clients

Date: June 16, 2022

Closed-captioning available

Speakers

Jeremy Babener | Structured Consulting

Jeremy is a tax and business lawyer who focuses on efficient arrangements. His consulting practice regularly addresses issues of legal ethics. He chairs the Legal Committee of the Society of Settlement Planners and previously served in the U.S. Treasury’s Office of Tax Policy. He is Special Tax Counsel at Lane Powell PC and President of Structured Consulting.

 

Tim-Mckey_Vista-Consulting_myLawCLETim Mckey | Vista Consulting

Tim is a CPA and the co-founder of Vista Consulting, which advises law firms on a variety of business front. He regularly consults on firm budgeting, strategic planning, succession planning, client experience, firm advertising, and organizational structure. Tim previously worked as a management consultant for Deloitte.

 

Stephanie-Demont-Mastroni_Vista-Consulting_myLawCLE

Stephanie Demont Mastroni | Vista Consulting

Stephanie Mastroni is an Operations Consultant with Vista Consulting Team. She is also a lawyer admitted and licensed to practice law in New York and Connecticut. Stephanie began her career 30 years ago in the personal injury field as a liability claims adjuster. Stephanie has personally assisted over 100 personal injury firms in the United States and Canada with her knowledge and expertise in business management principles and Personal Injury Practices. Her work consists of coaching law firm leaders on how to create and implement intake and case management systems & measure and manage Operational Best Practices.

Agenda

I.Reconsider your intake and case management systems to better inform and protect yourclients | 2:00pm – 2:20pm
II.Identify and meet the right efficiency and financial benchmarks | 2:20pm – 2:40pm
III.Grow your team through hiring, outsourcing, and better systems | 2:40pm – 3:00pm

Break | 3:00pm – 3:10pm

IV.Learn to spot tax savings for your firm and clients | 3:10pm – 4:10pm

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