Facing Bar Complaints: How to Protect Your Practice, Your License and How to Ethically Respond

Edward X. Clinton, Jr.
Edward X. Clinton, Jr. | The Clinton Law Firm, LLC

Ed Clinton, Jr. is a principal in the Clinton Law Firm and focuses his practice on business litigation and legal malpractice. In 1991, Ed graduated, cum laude, from Harvard Law School. He was a law clerk to the Honorable Michael S. Kanne of the United States Court of Appeals for the Seventh Circuit from September 1991 to September 1992. From 1992 to May 1996, he worked as a commercial litigation associate at Mayer, Brown & Platt. After working at Katten Muchin & Zavis, Ed joined the Clinton Law Firm in 1997 as a shareholder.

On-Demand: May 16, 2025

2 hour CLE

Tuition: $195.00
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Program Summary

Receiving a bar complaint can be one of the most stressful experiences in an attorney’s career—but with proper preparation and a strong understanding of professional obligations, it doesn't have to become a crisis. This CLE webinar provides practical, ethics focused guidance on how to minimize the risk of complaints and effectively respond if one arises.

Using real-world scenarios and best practices, this program explores strategies for complaint prevention through sound client intake procedures, effective communication, diligent representation, and proper trust account management—all in alignment with your duties under Rules 1.1 (Competence), 1.3 (Diligence), 1.4 (Communication), 1.5 (Fees), and 1.15 (Safekeeping Property).

Participants will learn what steps to take when a complaint is filed, including how to carefully review the allegations, notify your malpractice carrier, and draft a clear, honest, and thorough written response—consistent with ethical duties under Rules 3.1 (Meritorious Claims), 3.3 (Candor Toward the Tribunal), 4.1 (Truthfulness in Statements to Others), and 8.4 (Misconduct).

The CLE will also address how to respond when disciplinary authorities request additional information or conduct a deposition, with particular attention to your responsibilities under Rule 8.3 (Reporting Professional Misconduct).

Additionally, this webinar will cover how conflicts of interest (Rule 1.7), organizational representation (Rule 1.13), representation of clients with diminished capacity (Rule 1.14), and multijurisdictional practice issues (Rule 8.5) can complicate disciplinary matters—and how to avoid common pitfalls in these areas.

Whether you’re seeking to prevent complaints or prepare for a response, this session delivers the ethical foundation and practical guidance attorneys need to protect their license and reputation.

This course is co-sponsored with myLawCLE.

Key topics to be discussed:

  • Basic tips on avoiding bar complaints
  • When you receive the bar complaint
  • Drafting the response to the bar complaint
  • What to do when the Regulators ask for more information or take your deposition
  • Takeaway

Closed-captioning available

Speakers

Speaker_Edward X. Clinton_FedBarEdward X. Clinton, Jr. | The Clinton Law Firm, LLC

Ed Clinton, Jr. is a principal in the Clinton Law Firm and focuses his practice on business litigation and legal malpractice. In 1991, Ed graduated, cum laude, from Harvard Law School. He was a law clerk to the Honorable Michael S. Kanne of the United States Court of Appeals for the Seventh Circuit from September 1991 to September 1992. From 1992 to May 1996, he worked as a commercial litigation associate at Mayer, Brown & Platt. After working at Katten Muchin & Zavis, Ed joined the Clinton Law Firm in 1997 as a shareholder.

Ed has substantial experience in commercial litigation, including breach of contract, business torts, uniform commercial code, and creditors’ rights. He also has substantial experience in the formation of business entities and the negotiating and drafting of the accompanying documents, including shareholder agreements, partnership agreements and operating agreements.

Ed also has experience in representing both plaintiffs and defendants in all manner of legal malpractice claims, including claims arising out of litigation, including personal injury cases and divorce cases, failed corporate transactions, and disputed wills and trusts. Ed Clinton, Jr. also represents lawyers before the Attorney Registration and Disciplinary Commission.

In addition to his extensive litigation practice, Edward X. Clinton, Jr. serves as an expert witness in legal malpractice claims. He has written extensively on the subjects of securities regulation, consumer fraud and trial practice. His clients include doctors, lawyers, computer software companies, shareholders and corporations.

Agenda

I. Basic tips on avoiding bar complaints | 2:00pm – 2:30pm

  • Client selection
  • Engagement letters
  • Manage the trust account
  • Watch liens in personal injury cases
  • Don’t lose your temper, ever
  • You are sad when the client fails to pay, not angry
  • Quit when you should

II. When you receive the bar complaint | 2:30pm – 3:00pm

  • Take a deep breath
  • Don’t make things worse by contacting the client or filing a lawsuit
  • Read your insurance policy
  • Seriously consider hiring counsel
  • After you decide you don’t need counsel, hire counsel

Break | 3:00pm – 3:10pm

III. Drafting the response to the bar complaint | 3:10pm – 3:40pm

  • Be factual
  • Tell the truth
  • Own up to mistakes
  • Emphasize why you did what you did
  • Get feedback on your draft
  • Be complete
  • Be truthful
  • Do not attack the client

IV. What to do when the Regulators ask for more information or take your deposition | 3:40pm – 4:00pm

  • Be truthful and complete
  • Get representation before you are interviewed

V. Takeaway | 4:00pm – 4:10pm

  • Let’s be careful out there

Credits

Alaska

Approved for Self-Study Credits
2 Ethics

Our programs are CLE-eligible through Alaska’s recognition of multi-jurisdictional reciprocity.
Alabama

Approved for CLE Credits
2 Ethics

Arkansas

Approved for CLE Credits
2 Ethics

Arizona

Approved for CLE Credits
2 Professional Responsibility/Ethics

California

Approved for CLE Credits
2 Ethics

Colorado

Pending CLE Approval
2 Ethics / Professionalism

Connecticut

Approved for CLE Credits
2 Ethics / Professionalism

District of Columbia

No MCLE Required
2 CLE Hour(s)

Delaware

Pending CLE Approval
2 Enhanced Ethics

Florida

Approved via Attorney Submission
2.5 Ethics Hours

Receive CLE credit in Florida via attorney submission.
Georgia

Approved for CLE Credits
2 Ethics

Hawaii

Approved for CLE Credits
2.4 Ethics or Professional Responsibility Education

Iowa

Pending CLE Approval
2 Ethics

Idaho

Pending CLE Approval
2 Ethics / Professionalism

Illinois

Approved for Self-Study Credits
2 Ethics, Civility, Professionalism

Indiana

Pending CLE Approval
2 Ethics

Kansas

Pending CLE Approval
2 Ethics / Professionalism

Kentucky

Pending CLE Approval
2 Ethics

Louisiana

Pending CLE Approval
2 Ethics

Massachusetts

No MCLE Required
2 CLE Hour(s)

Maryland

No MCLE Required
2 CLE Hour(s)

Maine

Pending CLE Approval
2 Ethics / Professionalism

Michigan

No MCLE Required
2 CLE Hour(s)

Minnesota

Approved for Self-Study Credits
2 Ethics

Missouri

Approved for CLE Credits
2.4 Ethics

Mississippi

Pending CLE Approval
2 Ethics

Montana

Pending CLE Approval
2 Professional Fitness and Integrity

North Carolina

Pending CLE Approval
2 Ethics

North Dakota

Approved for CLE Credits
2 Ethics

Our programs are CLE-eligible through North Dakota’s recognition of multi-jurisdictional reciprocity. Section 1, Policy 1.14
Nebraska

Pending CLE Approval
2 Professional Responsibility

myLawCLE reports attendance to Nebraska on each attorney’s behalf for all programs. Please do not self-report.
New Hampshire

Approved for CLE Credits
120 Ethics / Professionalism minutes

As of July 1, 2014, the NHMCLE Board no longer provides pre- or post-approval of courses. Attendees must self-determine whether a program is eligible for credit, and self-report their attendance online at www.nhbar.org, based on qualification provisions of Rule 53.
New Jersey

Approved for CLE Credits
2.4 Ethics / Professionalism

Our programs are CLE-eligible through New Jersey’s recognition of multi-jurisdictional reciprocity, except for the courses required under BCLE Reg. 201:2
New Mexico

Approved for Self-Study Credits
2 Ethics / Professionalism

Nevada

Pending CLE Approval
2 Ethics / Professionalism

New York

Approved for CLE Credits
2.4 Ethics / Professionalism

Our programs are CLE-eligible through New York’s Approved Jurisdiction Group “B”.
Ohio

Approved for Self-Study Credits
2 Professional Conduct

Oklahoma

Pending CLE Approval
2.5 Ethics / Professionalism

Oregon

Pending CLE Approval
2 Ethics

Pennsylvania

Approved for Self-Study Credits
2 Ethics / Professionalism

Rhode Island

Pending CLE Approval
2.5 Ethics / Professionalism

South Carolina

Pending CLE Approval
2 Ethics / Professionalism

South Dakota

No MCLE Required
2 CLE Hour(s)

Tennessee

Approved for Self-Study Credits
2 Dual

Texas

Approved for CLE Credits
2 Ethics / Professionalism

Utah

Pending CLE Approval
2 Ethics / Professionalism

Virginia

Not Eligible
2 Ethics / Professionalism Hours

Vermont

Approved for CLE Credits
2 Ethics

Washington

Approved via Attorney Submission
2 Ethics Hours

Receive CLE credit in Washington via attorney submission.
Wisconsin

Approved for Self-Study Credits
2.4 Ethics

West Virginia

Pending CLE Approval
2.4 Ethics / Professionalism

Wyoming

Pending CLE Approval
2 Ethics / Professionalism

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