Negotiation Skills in Injury Claims: Behind the Scenes of Insurance Companies

Wesley Hisaw
Wesley Hisaw | Holland & Hisaw

Wesley Hisaw is a family law and personal injury attorney who practices throughout Mississippi and Tennessee.

On-Demand: January 9, 2025

2 hour CLE

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Program Summary

Gain an insider’s perspective on insurance companies to enhance your negotiation skills and secure better settlements. This session covers essential claim investigation strategies, effective approaches for dealing with insurance adjusters, and techniques for crafting demand packages and valuation strategies. You’ll also learn about the internal workings of insurance companies to leverage insider knowledge in negotiations. Perfect for attorneys at any stage, this program offers the skills and confidence to maximize client outcomes in personal injury cases.

This course is co-sponsored with myLawCLE.

Key topics to be discussed:

  • Claim Investigation Strategies
  • Dealing with Insurance Adjusters
  • Crafting Effective Demand Packages and Valuation Strategies
  • Internal Workings of Insurance Companies

Closed-captioning available

Speakers

Wesley Hisaw_FedBarWesley Hisaw | Holland & Hisaw

Wesley Hisaw is a family law and personal injury attorney who practices throughout Mississippi and Tennessee. Currently, he is a partner with Holland & Hisaw in Horn Lake, Mississippi. He authored “Post Divorce Contempt in Tough Economic Times” which appeared in The Mississippi Lawyer. He was recognized for his pro bono work by the Mississippi Bar in 2012 by being awarded the Curtis E. Coker Access to Justice Award. In 2014 and 2015, he was named as one of the Top 40 Under 40 Litigation lawyers for the State of Mississippi by the American Society of Legal Advocates and the National Trial Lawyer Association. He was also named a Top Ten Attorney for the State of Mississippi in personal injury by the National Association of Personal Injury Attorneys. He also has a perfect 10 rating with AVVO in the areas of family law and personal injury. He is also rated as a Rising Star with Super Lawyers. He is also listed as a Premier 100 Attorney by the American Academy of Trial Attorneys.

Mr. Hisaw is a member of the Mississippi Bar, Tennessee Bar, Mississippi Association for Justice, Tennessee Trial Lawyers Association, 5th Circuit Court of Appeals, Northern District of Mississippi, Southern District of Mississippi, the Western District of Tennessee, and various other legal groups.

Mr. Hisaw is routinely consulted regarding family law issues, personal injury issues, appellate issues, and employment litigation by both attorneys and potential clients.

Agenda

I. Claim Investigation Strategies | 1:00pm – 1:30pm

II. Dealing with Insurance Adjusters | 1:30pm – 2:00pm

Break | 2:00pm – 2:10pm

III. Crafting Effective Demand Packages and Valuation Strategies | 2:10pm – 2:40pm

IV. Internal Workings of Insurance Companies | 2:40pm – 3:10pm

Credits

Alaska

Approved for CLE Credits
2 General

Our programs are CLE-eligible through Alaska’s recognition of multi-jurisdictional reciprocity.
Alabama

Approved for Self-Study Credits
2 General

Arkansas

Approved for CLE Credits
2 General

Arizona

Approved for CLE Credits
2 General

California

Approved for CLE Credits
2 General

Colorado

Pending CLE Approval
2 General

Connecticut

Approved for CLE Credits
2 General

District of Columbia

No MCLE Required
2 CLE Hours

Delaware

Pending CLE Approval
2 General

Florida

Approved via Attorney Submission
2.5 General Hours

Receive CLE credit in Florida via attorney submission.
Georgia

Approved for CLE Credits
2 General

Hawaii

Approved for CLE Credits
2.4 General

Iowa

Pending CLE Approval
2 General

Idaho

Pending CLE Approval
2 General

Illinois

Approved for Self-Study Credits
2 General

Indiana

Approved for Self-Study Credits
2 General

Kansas

Pending CLE Approval
2 Substantive

Kentucky

Pending CLE Approval
2 General

Louisiana

Pending CLE Approval
2 General

Massachusetts

No MCLE Required
2 CLE Hours

Maryland

No MCLE Required
2 CLE Hours

Maine

Pending CLE Approval
2 General

Michigan

No MCLE Required
2 CLE Hours

Minnesota

Approved for Self-Study Credits
2 General

Missouri

Approved for Self-Study Credits
2.4 General

Mississippi

Pending CLE Approval
2 General

Montana

Pending CLE Approval
2 General

North Carolina

Pending CLE Approval
2 General

North Dakota

Approved for CLE Credits
2 General

Our programs are CLE-eligible through North Dakota’s recognition of multi-jurisdictional reciprocity. Section 1, Policy 1.14
Nebraska

Pending CLE Approval
2 General

myLawCLE reports attendance to Nebraska on each attorney’s behalf for all programs. Please do not self-report.
New Hampshire

Approved for CLE Credits
120 General Minutes

As of July 1, 2014, the NHMCLE Board no longer provides pre- or post-approval of courses. Attendees must self-determine whether a program is eligible for credit, and self-report their attendance online at www.nhbar.org, based on qualification provisions of Rule 53.
New Jersey

Approved for CLE Credits
2.4 General

Our programs are CLE-eligible through New Jersey’s recognition of multi-jurisdictional reciprocity, except for the courses required under BCLE Reg. 201:2
New Mexico

Approved for Self-Study Credits
2 General

Nevada

Approved for Self-Study Credits
2 General

New York

Approved for CLE Credits
2.4 General

Our programs are CLE-eligible through New York’s Approved Jurisdiction Group “B”.
Ohio

Approved for Self-Study Credits
2 General

Oklahoma

Pending CLE Approval
2.5 General

Oregon

Pending CLE Approval
2 General

Pennsylvania

Approved for Self-Study Credits
2 General

Rhode Island

Pending CLE Approval
2.5 General

South Carolina

Pending CLE Approval
2 General

South Dakota

No MCLE Required
2 CLE Hours

Tennessee

Approved for Self-Study Credits
2 General

Texas

Approved for CLE Credits
2 General

Utah

Pending CLE Approval
2 General

Virginia

Not Eligible
2 General Hours

Vermont

Approved for CLE Credits
2 General

Washington

Approved via Attorney Submission
2 Law & Legal Hours

Receive CLE credit in Washington via Attorney Submission. myLawCLE will supply Washington state attorneys with instructions on how to gain credit.
Wisconsin

Approved for Self-Study Credits
2 General

West Virginia

Pending CLE Approval
2.4 General

Wyoming

Pending CLE Approval
2 General

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