Managing Workplace Complaints: Mitigating Litigation and Reputational Risks

Ann-Elizabeth Ostrager
Julia Jordan
Tracy Richelle
Diane McGimsey
Ann-Elizabeth Ostrager | Sullivan & Cromwell LLP
Julia Jordan | Sullivan & Cromwell LLP
Tracy Richelle | Sullivan & Cromwell LLP
Diane McGimsey | Sullivan & Cromwell LLP

Live Video-Broadcast: March 12, 2025

2 hour CLE

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Program Summary

Workplace complaints range from minor conflicts to serious legal concerns, and knowing the difference is essential for employers. This CLE webinar will provide tools for identifying, assessing, and managing complaints effectively. We’ll discuss common workplace complaints, best practices for investigating complaints, how to assess appropriate escalation measures, and related litigation and reputational risk and strategies for dealing with each. This session will help legal, employee relations and compliance professionals navigate workplace complaints and related litigations and potential consequences.

This course is co-sponsored with myLawCLE. 

Key topics to be discussed:

  • Identifying and investigating workplace complaints
  • PR and reputational risk considerations
  • Litigation considerations
  • Potential disciplinary and other remediation measures

Date / Time: March 12, 2025

  • 1:00 pm – 3:10 pm Eastern
  • 12:00 pm – 2:10 pm Central
  • 11:00 am – 1:10 pm Mountain
  • 10:00 am – 12:10 pm Pacific

Closed-captioning available

Speakers

Speaker_Ann-Elizabeth Ostrager_FedBarAnn-Elizabeth Ostrager | Sullivan & Cromwell LLP

Ann-Elizabeth Ostrager is a partner in S&C’s Litigation Group and Employment Law Group. Ms. Ostrager has a diverse practice, which includes trade secrets, regulatory and internal investigations, employment litigation, securities litigation, cryptocurrency investigations and litigation, and representations of individuals in criminal matters. Ms. Ostrager clerked for the Honorable Dennis Jacobs and the Honorable Richard C. Wesley, both of the United States Court of Appeals for the Second Circuit. She has been ranked by Chambers USA, Benchmark Litigation and The Best Lawyers in America for her work with Labor and Employment.

Speaker_Julia Jordan_FedBarJulia Jordan | Sullivan & Cromwell LLP

Julia Jordan is a partner in the Firm’s Litigation Group and Workplace Investigations and the Employment Law Groups. Her practice focuses on internal investigations, employment matters and complex commercial litigation. Many of her most important matters are resolved without public attention. She also represents individuals, companies and financial institutions in state and federal investigations and proceedings. She has been recognized by Chambers USA and Benchmark Litigation for her commitment to Labor & Employment work.


Speaker_Tracy Richelle_FedBarTracy Richelle | Sullivan & Cromwell LLP

Tracy Richelle High is a partner in S&C’s Litigation Group, the Firm’s Employment Law Group and Criminal Defense and Investigations Group and Workplace Investigations Group. Ms. High’s practice focuses on representing financial institutions and other corporations in complex civil litigation, arbitration and mediation proceedings, corporate internal investigations, and employment law matters. Ms. High is a member of Law360’s Employment Discrimination Editorial Board. She has been ranked by Chambers USA, Benchmark Litigation and The National Black Lawyers Top 100.


Speaker_Diane McGimsey_FedBarDiane McGimsey |Sullivan & Cromwell LLP

Diane McGimsey is a partner in S&C’s Litigation Group and the Firm’s Employment Law Group. Before joining S&C, she served as a law clerk to Justice Clarence Thomas of the U.S. Supreme Court and to Chief Judge J. Harvie Wilkinson III of the U.S. Court of Appeals for the Fourth Circuit. Ms. McGimsey represents clients in a wide range of federal and state litigation matters at the trial and appellate level. She focuses on the defense of private class action securities, antitrust litigation, employment litigation and whistleblower litigation, as well as handling matters for clients as plaintiffs in commercial disputes. She has been recognized by Benchmark Litigation as a “Labor & Employment Star.”

Agenda

I. Identifying and investigating workplace complaints | 1:00pm – 1:30pm

II. PR and reputational risk considerations | 1:30pm – 2:00pm

Break | 2:00pm – 2:10pm

III. Litigation considerations | 2:10pm – 2:40pm

IV. Potential disciplinary and other remediation measures | 2:40pm – 3:10pm

Credits

Alaska

Approved for CLE Credits
2 General

Our programs are CLE-eligible through Alaska’s recognition of multi-jurisdictional reciprocity.
Alabama

Pending CLE Approval
2 General

Arkansas

Approved for CLE Credits
2 General

Arizona

Approved for CLE Credits
2 General

California

Approved for CLE Credits
2 General

Colorado

Pending CLE Approval
2 General

Connecticut

Approved for CLE Credits
2 General

District of Columbia

No MCLE Required
2 CLE Hours

Delaware

Pending CLE Approval
2 General

Florida

Approved via Attorney Submission
2.5 General

Receive CLE credit in Florida via attorney submission.
Georgia

Pending CLE Approval
2 General

Hawaii

Approved for CLE Credits
2.4 General

Iowa

Pending CLE Approval
2 General

Idaho

Pending CLE Approval
2 General

Illinois

Pending CLE Approval
2 General

Indiana

Pending CLE Approval
2 General

Kansas

Pending CLE Approval
2 Substantive

Kentucky

Pending CLE Approval
2 General

Louisiana

Pending CLE Approval
2 General

Massachusetts

No MCLE Required
2 CLE Hours

Maryland

No MCLE Required
2 CLE Hours

Maine

Pending CLE Approval
2 General

Michigan

No MCLE Required
2 CLE Hours

Minnesota

Pending CLE Approval
2 General

Missouri

Approved for CLE Credits
2.4 General

Mississippi

Pending CLE Approval
2 General

Montana

Pending CLE Approval
2 General

North Carolina

Pending CLE Approval
2 General

North Dakota

Approved for CLE Credits
2 General

Our programs are CLE-eligible through North Dakota’s recognition of multi-jurisdictional reciprocity. Section 1, Policy 1.14
Nebraska

Pending CLE Approval
2 General

myLawCLE reports attendance to Nebraska on each attorney’s behalf for all programs. Please do not self-report.
New Hampshire

Approved for CLE Credits
120 General Minutes

As of July 1, 2014, the NHMCLE Board no longer provides pre- or post-approval of courses. Attendees must self-determine whether a program is eligible for credit, and self-report their attendance online at www.nhbar.org, based on qualification provisions of Rule 53.
New Jersey

Approved for CLE Credits
2.4 General

Our programs are CLE-eligible through New Jersey’s recognition of multi-jurisdictional reciprocity, except for the courses required under BCLE Reg. 201:2
New Mexico

Approved for CLE Credits
2 General

Nevada

Pending CLE Approval
2 General

New York

Approved for CLE Credits
2.4 General

Our programs are CLE-eligible through New York’s Approved Jurisdiction Group “B”.
Ohio

Pending CLE Approval
2 General

Oklahoma

Pending CLE Approval
2.5 General

Oregon

Pending CLE Approval
2 General

Pennsylvania

Approved for CLE Credits
2 General

Rhode Island

Pending CLE Approval
2.5 General

South Carolina

Pending CLE Approval
2 General

South Dakota

No MCLE Required
2 CLE Hours

Tennessee

Pending CLE Approval
2 General

Texas

Pending CLE Approval
2 General

Utah

Pending CLE Approval
2 General

Virginia

Not Eligible
2 General Hours

Vermont

Approved for CLE Credits
2 General

Washington

Approved via Attorney Submission
2 Law & Legal

Receive CLE credit in Washington via Attorney Submission. myLawCLE will supply Washington state attorneys with instructions on how to gain credit.
Wisconsin

Pending CLE Approval
2.4 General

West Virginia

Pending CLE Approval
2.4 General

Wyoming

Pending CLE Approval
2 General

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